How To Order

Order Checklist

Job Info

Order Submission Checklist

For efficient processing of your embroidery orders, please adhere to the following guidelines:

  • Purchase Order Requirement: Attach a completed PO in PDF format to your email. Orders without an attached PO cannot be processed
  • Checklist Compliance: Ensure your PO includes all necessary details as per our order checklist to guarantee accuracy and timely completion of your job
  • No Free-Form Emails: We do not accept orders with details typed directly into the body of an email. This helps prevent confusion and errors.
  • Size Specifications: Specify the desired dimensions of the embroidery, ensuring that text is no smaller than the recommended size for legibility.
  • Placement Details: Provide clear instructions on the placement of the design on the garment or item..
  • Mockup: Request a digital or physical sample for approval if necessary.

Art Info

Garments

For drop shipments of blank garments to Northwest Custom Apparel, the contract customer’s PO must clearly list essential details for each item being sent. This includes the Style Number, Color, Description, Quantity, Vendor Name, and PO Number. These specifics are crucial for accurately receiving and processing the garments upon arrival, ensuring that the embroidery job aligns with the customer’s expectations and order details.

When submitting your embroidery order, ensure to specify the logo’s exact location on the garment, select thread colors from our provided chart, and note the design’s total stitch count for accurate pricing. Additionally, indicate the digitizing company responsible for preparing your artwork.

Decoration

Ship To

For seamless processing and delivery of your embroidered items, accurately providing the “Ship To” address on your order form is crucial. This ensures that your finished products are promptly delivered to the correct location without delay. Double-check the address for accuracy before submission to avoid any shipping mishaps or unnecessary delays, ensuring a smooth transition from our production facility to your desired destination.

The “Order Special Notes” section is designed for any additional instructions or preferences not covered in the checklist. This can include specific details about logo placement, any special instructions from the vendor, art-related requests, digitizing preferences, or any other notes that will help customize your order to your exact needs

Order Special Notes

Contract Embroidery Price List 2024

Garments and Caps

Quantity discounts for garment and cap embroidery are separate due to the use of different machines for each

Quantity

Stitches

6000

7000

8000

9000

10000

11000

12000

13000

14000

15000

16000

17000

18000

19000

20000

21000

22000

23000

24000

25000

>25K

16-31

5.70

6.65

7.60

8.55

9.50

10.45

11.40

12.35

13.30

14.25

15.20

16.15

17.10

18.05

19.00

19.95

20.90

21.85

22.80

23.75

+.95

32-63

5.10

5.95

6.80

7.65

8.50

9.35

10.20

11.05

11.90

12.75

13.60

14.45

15.30

16.15

17.00

17.85

18.70

19.55

20.40

21.25

+.85

64-127

4.50

5.25

6.00

6.75

7.50

8.25

9.00

9.75

10.50

11.25

12.00

12.75

13.50

14.25

15.00

15.75

16.50

17.25

18.00

18.75

+.75

128+

4.20

4.90

5.60

6.30

7.00

7.70

8.40

9.10

9.80

10.50

11.20

11.90

12.60

13.30

14.00

14.70

15.40

16.10

16.80

17.50

+.70

Ruthie: Your Primary Contact

To submit your PO to Northwest Custom Apparel, send it to Ruthie Nhoung, the production manager, at her email or contact her via phone. Note that Ruthie may be away from her desk. For immediate assistance, leave a message with customer service or use the main text line, ensuring to include your name and company for identification.

  • Email: Send your PO directly to Ruthie Nhoung at r u t h @ n w c u s t o m a p p a r e l . c o m .
  • Phone: Reach Ruthie at 253-922-5793, ext. 119. If she’s unavailable, you can leave a message with customer service.
  • Text: Use the main line, 253-922-5793, to send a text. Remember to include your name and company for identification.

Shipping Address

For shipping blank garments to Northwest Custom Apparel, please use the following address to ensure your items are received promptly and accurately for processing:

  • Ship To:
  • Northwest Custom Apparel
  • 2025 Freeman Road East
  • Milton, WA 98354

Graphic Artwork

For graphic artwork needs, contact Steve Deland at Northwest Custom Apparel. With over 40 years of experience, Steve offers expert design services at $75.00 per hour. Reach him at:

  • Phone: 253-922-5793, ext. 103
  • Email: art@nwcustomapparel.com